Terms of Service
Welcome to ThriveMentor! These Terms of Service govern your use of our business coaching services and website. By accessing our services, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By accessing or using the ThriveMentor services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Services Offered
ThriveMentor specializes in providing tailored business coaching services designed to enhance your business potential. Our services include personalized coaching sessions, workshops, and resources aimed at helping you achieve your business goals. We reserve the right to modify or discontinue our services at any time without prior notice.
3. User Responsibilities
As a user of ThriveMentor services, you agree to provide accurate and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
4. Payment Terms
Payments for our services must be made in accordance with the pricing structure outlined on our website. All transactions are processed securely. If you have any questions regarding billing, please contact us at billing@thrivementorgo.com .
5. Intellectual Property
All content, materials, and resources provided by ThriveMentor are the intellectual property of ThriveMentor and are protected by copyright laws. You may not reproduce, distribute, or create derivative works from our materials without explicit written permission.
6. Limitation of Liability
ThriveMentor shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claims arising out of or related to these Terms of Service shall not exceed the fees paid by you for the service giving rise to the claim.
7. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Grindelwald, Switzerland.
8. Amendments
ThriveMentor reserves the right to update or modify these Terms of Service at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new terms.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please do not hesitate to contact us at:
Email:
billing@thrivementorgo.com
Phone: +41 33 854 12 30
Address: Dorfstrasse 110, 3818 Grindelwald, Switzerland
10. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will remain in full force and effect.
Thank you for choosing ThriveMentor as your business coaching partner. We look forward to supporting your journey towards success!
Terms of Return
At ThriveMentor, we value our clients and strive to provide exceptional business coaching services tailored to your unique needs. Our aim is to empower you with the right tools and strategies to thrive in your business endeavors. However, we understand that circumstances may change, and you may need to consider returning our services. This document outlines our terms of return, ensuring transparency and clarity.
All coaching packages purchased from ThriveMentor come with a satisfaction guarantee. If you find that our services do not meet your expectations within the first 30 days of purchase, you may request a full refund. We believe in our ability to deliver value and want to ensure you feel secure in your investment.
To initiate a return, please contact us via email at billing@thrivementorgo.com or call our customer service at +41 33 854 12 30. Our team is dedicated to assisting you promptly and will guide you through the return process.
It is important to note that to qualify for a refund, you must have attended all scheduled coaching sessions within the 30-day period. If you miss sessions without prior notice, this may affect your eligibility for a return. We encourage you to communicate openly with your coach to maximize your experience.
Once your request for a return is received, our team will review your case. If approved, refunds will be processed within 14 business days. The refund will be issued to the original payment method used during the purchase. Keep in mind that processing times may vary based on your financial institution.
ThriveMentor is committed to continuous improvement. We welcome feedback from our clients regarding our services. If you decide to initiate a return, we kindly ask you to provide insights on how we can enhance our coaching offerings. Your input is invaluable in helping us serve our community better.
In certain circumstances, we may offer a credit towards future coaching sessions rather than a refund. This option will be discussed with you during the return process, allowing you to benefit from our services at a later date while still addressing your current concerns.
We advise all clients to thoroughly review our coaching packages before making a purchase. Detailed descriptions and expected outcomes are provided to ensure you choose the right service that aligns with your business goals. Our team is always available to answer any questions you may have prior to your commitment.
By engaging with ThriveMentor, you agree to these terms of return. We appreciate your understanding and cooperation as we navigate any necessary adjustments to your coaching experience. Your success is our priority, and we aim to support you every step of the way.
For additional queries regarding our terms of return or any other aspect of our services, please feel free to reach out to us at our office located at Dorfstrasse 110, 3818 Grindelwald, Switzerland. We look forward to assisting you and helping you on your journey to business success.